ELECTRONIC BOOKS & HELP SYSTEMS

If you decide to stick with paper manuals, you might want to try Indian head-massage. This is supposed to be excellent at curing headaches. You could have a masseur visit your office and customers everyday to help reduce their stress levels while using existing manuals.

Ailment: Your arms ache from lifting heavy manuals off the shelf. Your eyes ache from skimming through so many pages trying to find what you want. Your customers are forever ringing with simple enquiries because they can't be bothered to trawl through your manual either. And just as you send the new edition to the printers, what happens? Something changes and it's out of date already.

Diagnosis: You need to turn unwieldy manuals into something people can find what they want in, quickly and easily. It needs to be instantly updateable so people are always looking at the right edition and most current information.

Prescription: Try e-books and help systems. Click here to see one in action >>. Look at how easy it is to type in keywords and get exactly what you want. And of course there are no re-print costs or time involved in sending out supplements or addendums. Just update the manual on your intranet or web site and everyone using it has the most up-to-date information. Then contact the Riplingham Group and we'll work out a detailed cure for you. Amazon Books >>